Trevi Connect is a market interaction solution that enables participation and compliance within deregulated water markets in Scotland and England.

The platform provides flexible and sophisticated communication with new market operator and market participant systems to support wholesalers and retailers in the pursuit of maximum efficiency and minimum disruption. Its robust and intelligent processing systems ensure cost-effective operation, driving down cost-to-serve across your business.

Water deregulation brings great opportunity for water companies to expand their customer base across England and Scotland, but with the associated challenge of holding on to an existing customer base. Reducing cost-to-serve becomes a key success factor, and using the right software platform underpins successful customer retention and capture.

Thanks to Bridgeall's in-depth knowledge of the deregulated water industry, Trevi Connect enables water retailers to communicate effectively with both the centralised market system and other market participants.

Trevi Connect's benefits for water retailers:

  • Minimised market entry costs
  • The security of using a tried and tested platform
  • Reduced low value workload, enabling efficient use of resources
  • Successful wholesale settlement invoice challenges through independent wholesale bill calculation and validation
  • Protection from overstated wholesale bills, leading to maximised revenue
  • Protect customers from inaccurate bills thanks to an erroneous data and processes buffer

Using unique insight gained through developing and operating the Central Systems underpinning the Scottish water market, Trevi Connect is designed specifically to manage the complex and often long running processes that a deregulated market generates.

Trevi Connect's benefits for water wholesalers:

  • Minimised market entry costs
  • The security of using a tried and tested platform
  • Reduced low value workload, enabling efficient use of resources
  • Successful wholesale settlement invoice challenges through independent wholesale bill calculation and validation
  • Protection from understated wholesale bills, leading to maximised revenue
  • Protection from costly systems rework, thanks to quarantine and resolution features to address erroneous data
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Our powerful CRM platform, Trevi Hub, has been created specifically for water companies operating within the new deregulated water market.

Trevi Hub empowers your sales team to deliver higher productivity and increased sales, thanks to consistent selling processes across departments, devices, channels and locations.

The highly configurable platform enables you to quickly create flexible customer-centric offerings that give you a competitive advantage across the following areas:

  • Accurate and effective decision-making thanks to short, medium and long-term views of pipeline and sales performance
  • Preconfigured quotation management designed specifically for the water market
  • Outstanding customer service and efficient customer on-boarding processes
  • Market-aware contract management and renewal as a result of tight integration with Trevi Connect
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About Us

Bridgeall is a leading IT services company specialising in delivering mission critical IT solutions to businesses in the UK.

We developed, and continue to support, the Central Systems that underpin the competitive water market in Scotland. Now with more than twelve years' experience in delivering deregulated market solutions to UK utilities, we provide cost-effective solutions to new and existing entrants.

Bridgeall Limited

50 Liverpool Street
London
EC2M 7PY

bridgeall.com

Customer Story

Bridgeall built the Central Systems that underpin today's competitive water market in Scotland from the ground up. Our client at the Central Market Agency (CMA) describes their experience of working with us.

Since I met Bridgeall I have been enormously impressed by their ability to solve complex problems and find solutions that work. This can only be done through an instinctive feel for the utilities market and a 360-degree understanding of what the CMA is trying to achieve. I often find that the Bridgeall team have anticipated issues before they become a problem – a priceless quality in a contractor.

Bridgeall proved themselves as a developer in the early days of the CMA when they built the Central Systems Calculation Service for the newly competitive Scottish water market. They work quickly, to tight deadlines and always deliver high quality solutions on a budget. I expect the relationship between the CMA and Bridgeall to continue to grow. Jeremy Atkinson
Chief Executive of the CMA
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